Terms of Service

Your agreement with Mbiraradio

"Chibvumirano chako neMbiraradio"

Last updated: December 2024

Agreement to Terms

By accessing and using Mbiraradio's website, services, and products, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing our services.

"Nekushandisa Mbiraradio, unobvuma mitemo yedu yese."

Our Services

Mbiraradio is a non-profit organization dedicated to preserving African musical heritage through AI technology while supporting wildlife conservation efforts. Our services include:

  • • AI-powered music platform for traditional African music
  • • Educational content about African musical heritage
  • • Online store selling conservation-supporting merchandise
  • • Community engagement and cultural preservation programs
  • • Wildlife conservation initiatives and partnerships

"Tinopa masevhisi ekuchengetedza mimhanzi yeAfrica nekuchengetedza zvisikwa."

User Responsibilities

Acceptable Use

You agree to use our services only for lawful purposes and in accordance with these terms. You must not:

  • • Violate any applicable laws or regulations
  • • Infringe on intellectual property rights
  • • Upload harmful, offensive, or inappropriate content
  • • Attempt to gain unauthorized access to our systems
  • • Interfere with other users' experience

Account Security

  • • Maintain the confidentiality of your account credentials
  • • Notify us immediately of any unauthorized access
  • • Provide accurate and up-to-date information
  • • Take responsibility for all activities under your account

Purchase Terms

Orders and Payment

  • • All prices are listed in USD and subject to change
  • • Payment is required at the time of purchase
  • • We reserve the right to refuse or cancel orders
  • • Order confirmation does not guarantee product availability

Shipping and Delivery

  • • Shipping costs and timeframes vary by location
  • • Risk of loss transfers upon delivery to carrier
  • • International orders may be subject to customs duties
  • • We are not responsible for shipping delays beyond our control

Returns and Refunds

  • • Returns accepted within 30 days of delivery
  • • Items must be in original condition with tags attached
  • • Customer responsible for return shipping costs
  • • Refunds processed within 5-10 business days

Intellectual Property

Our Content

All content on our platform, including music, text, graphics, logos, and software, is owned by Mbiraradio or our licensors and is protected by copyright and other intellectual property laws.

Traditional Music

We respect the cultural heritage of traditional African music. Our platform aims to preserve and share this heritage respectfully, working with communities and cultural experts to ensure appropriate representation.

User Content

By submitting content to our platform, you grant us a non-exclusive license to use, modify, and distribute your content for the purposes of operating and improving our services.

Disclaimers and Limitations

Service Availability

Our services are provided "as is" without warranties of any kind. We do not guarantee uninterrupted or error-free service and reserve the right to modify or discontinue services at any time.

Limitation of Liability

To the maximum extent permitted by law, Mbiraradio shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services.

Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for the content or practices of these external sites.

Conservation Mission

As a non-profit organization, 100% of our profits from merchandise sales support wildlife conservation efforts in Zimbabwe, particularly in the Hwange National Park area. By using our services and purchasing our products, you directly contribute to these conservation efforts.

"Mari yese yatinoita inobatsira kuchengetedza zvisikwa muZimbabwe."

Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services after changes are posted constitutes acceptance of the new terms.

Contact Information

For questions about these Terms of Service, contact us at:

📧 legal@mbiraradio.com
📞 263 281 31 31
📍 Hwange, Zimbabwe